Managing a Data Breach

Data breaches are an all too common reality in the current business landscape. There is a constant stream of reporting about the fallout from breaches.

What Constitutes a Breach?

Not every breach involves a hacker breaking into your server. A breach might be anything from private data being exposed on a public website to an insider stealing data. No matter what, you must accept responsibility for the breach and work to get the situation under control immediately.

How Do You Respond to a Breach?

A big part of responding to a data breach is having a response ready. Here are a few tips:

  • Control physical and digital access to the breached system
  • Take affected systems offline immediately
  • Hire an external auditor to investigate
  • Disclose the breach

Who Do You Contact About the Breach?

A part of any good data breach management plan includes an idea of who to contact when. This might include contacting your legal team, law enforcement, external auditors, shareholders, and customers.

If you have the right team and contacts to handle the breach when it is discovered, you can keep a bad situation from getting worse. The last thing you want to do is fail to react approriately which may damage the public reputation of your company.


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